Our Staff

Randi Eller, HIS # 1169A01, NC # 1626

Randi Eller, HIS # 1169A01, NC # 1626

Hearing Instrument Specialist

Randi Eller is a Hearing Instrument Specialist. Randi is a lifelong resident of Wilkes County, North Carolina. Randi attended West Wilkes High School and Wilkes Community College and started working at Best Value Hearing Care Center in 2019. Randi began working in the hearing industry in 2019 and was drawn to the profession because of her desire and love of helping others.

What Randi loves most about saving hearing lives is the opportunity to help others hear the best they possibly can, while at the same time forming friendships with her patients. Randi strives to educate and help as many people and their families in her community in their journey to better hearing in her everyday work with patients.

Outside of saving hearing lives, Randi loves hobbies such as reading, any outdoor activities and spending as much time as she can with her family and two German Shepherd dogs.

Lynn Rauscher, PSC

Lynn Rauscher, PSC

Patient Service Coordinator

Lynn Rauscher is a Patient Service Coordinator. Lynn is originally from Sutton, Nebraska and moved the Wilkesboro in 2014. Lynn attended Colorado Tech University and completed her Bachelors in Business Administration in 2008. Lynn started working at Best Value Hearing Care Centers in June 2021. Lynn began working in the hearing industry in 2021 and was drawn to the profession because she was looking for a Job where she could help people improve their quality of life.

What Lynn loves most about saving hearing lives is talking to the patients, learning more about them and helping them have a successful journey through the entire process. Lynn strives to make the patient’s day better, by completing daily tasks needed to help the practitioner and to have a smoothly run office.

Outside of saving hearing lives, Lynn enjoys spending time with her 3 children and 6 grandchildren. Lynn loves hobbies such as camping, fishing and riding motorcycles.

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Customer Reviews

Initial testing was thorough. No pressure to buy was experienced.

John Skolaut, on Google

I would like to take a moment to tell of my experience with Best Value Hearing. Best Value (West Jefferson) has provided excellent service in Ashe County through the Ashe Senior Center. I would especially like to commend Jon Richardson for his professionalism, his knowledge and his patience in working...

Troy Moore, on Google

Lynn is the nicest person ,very knowledgeable. Randi is one of the best and very gracious

Janis Cummins, on Google

Professional, quality, careing are only some of the things I have to say. I am extremely pleased with their product and services. This has changed my life in a good way. Personal thanks to the crew. No stress, no strain for a wonderful outcome. Personal thanks , Randi.

Richard Duncan, on Google

Everyone involved with the best value team has been incredibly friendly and helpful. My appointment with the audiologist was efficient and comfortable. I felt like I was talking with a concerned friend and that I was in very capable hands. She answered all my questions and concerns fully. I would...

djb135, on Google

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